NEW: Get Updates by Email

GM Recalls 820,000 Full-Size Pickups to Fix Tailgate Issue

by | March 4, 2024

General Motors issued an expanded recall Monday involving 820,000 2020-2024 Chevrolet Silverado and GMC Sierra HD models due to tailgate issue. Recall affects trucks that were sold in the United States and Canada during 2020-2024.  

2024 GMC Sierra AT4X AEV Edition front 3-4 REL

GM said it sold massive numbers of pickups in 2023 — more than any other U.S. automaker.

General Motors confirmed Monday that it’s expanding a prior recall on Chevrolet Silverado and GMC Sierra HD models from the 2020-2023 model year.

The original recall focused on 323,000 affected units but the company and the NHTSA have now expanded the recall to a revised total of 820,000 affected trucks. 

GM’s Tailgate Problem Persists 

As was the case with the original recall, this updated one focuses on GM HD pickup models equipped with power-operated tailgates. The problem manifests itself when water leaks into the area where the electronic gate release switch is located. If the aforementioned switch is wet, it can short-circuit. When that happens, the tailgate can unlatch causing owners to lose unsecured cargo from the bed.  

2024 Chevrolet Silverado HD ZR2 Bison

Chevrolet recalled more than 323,000 heavy-duty pickups due to a problem with the power tailgates.

This not only creates a road hazard but also increases the likelihood of a crash if the released cargo hits another vehicle.

The expanded recall covers vehicles in the U.S. and Canada and the total number of trucks affected by this is split in two with 570,000 of these trucks being in the U.S. while the remaining 250,000 are Canadian spec models.

GM has not had any reported instances of serious injuries or property damage as a result of the issue with the company claiming that only 1% of these targeted trucks have this defect. The company began investigating the issue in November of 2023 after it received 136 complaints about the tailgates opening when they were not supposed to.  

More Recall Stories

What’s Next? 

Rear 3/4 view of the 2024 Chevrolet Silverado 3500HD LTZ at construction site

GM says that it plans to send notification letters to owners on March 18 but in the meantime, owners of affected trucks should check the tailgate to make sure it’s securely latched before driving.

Chevrolet and GMC dealers will replace the exterior touchpad assemblies with a material that’s more resistant to water intrusion free of charge. 

A prominent catch here is that the proposed fix is not available in GM’s current parts inventory and the company will only begin repairs of the affected trucks when it has sufficient supplies of replacement parts.

Until then, GM is offering an interim fix that can disable the feature with this solution being available to owners and dealerships that might have the trucks still sitting in their inventory lots.  


Submit a Comment

Your email address will not be published. Required fields are marked *

Our Mailing List is Live!
Get Updates by Email

Get on our list to receive the latest automotive news in your inbox!

Invalid email address
I would like to receive:
Give it a try. You can unsubscribe at any time.

Share This