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Dealers and Service

VW ID.Buzz Recalled: Feds Say the 3rd Row is Too Roomy

VW ID.Buzz Recalled: Feds Say the 3rd Row is Too Roomy

Volkswagen has been ordered to recall all of the new ID.Buzz microvans it’s sold in the U.S. because, says NHTSA, the third row is too roomy. According to the feds, that makes it too easy to squeeze a third passenger into the back row though it doesn’t have three seatbelts. That’s one of two new recalls that have forced VW to temporarily halt sales and deliveries of the new EV. Headlight.News explains.

GM Recalls Over 700k Pickups, SUVs to Repair Failing Engines

GM Recalls Over 700k Pickups, SUVs to Repair Failing Engines

General Motors dealers are gearing up to handle a massive new recall that will require them to repair or replace more than 700,000 V-8 engines in the automaker’s biggest pickups and SUVs, including the Cadillac Escalade and Chevrolet Silverado. More from Headlight.News.

Tesla Share of California EV Market Drops Below 50%

Tesla Share of California EV Market Drops Below 50%

Tesla sales have fallen all over the world, much of that due to backlash against CEO Elon Musk’s political ties to the Trump administration. Now, the automaker’s share of the bellwether California EV market has dipped below 50%, as competitors draw in EV buyers with a flood of new products.

Bezos-Backed Slate Set to Enter EV Market with $25,000 Pickup

Bezos-Backed Slate Set to Enter EV Market with $25,000 Pickup

Amazon founder Jeff Bezos is getting ready to punch his way into the auto industry, with what several sources tell Headlight.News will be a new all-electric pickup set to start as low as $25,000. Expected to be called Slate Auto, the start-up will use Amazon’s online power to market the new vehicle. More from Headlight.News.

Tesla Cybertruck Range-Extender Vanishes – and Other Tesla Setbacks

Tesla Cybertruck Range-Extender Vanishes – and Other Tesla Setbacks

It’s turning into another troubled week for Tesla, the automaker quietly removing the range-extended version of its controversial Cybertruck from its online order page. That comes as Tesla suffered an even worse slump than the rest of the stock market this week, with...

Trading in Your Tesla? You’re Not Alone – But Be Ready for an Unpleasant Surprise

Trading in Your Tesla? You’re Not Alone – But Be Ready for an Unpleasant Surprise

As protests at many Tesla showrooms become a daily occurrence and those who own the automaker’s products find themselves routinely given thumbs-down or an extended middle finger, more and more are trading in, according to new data. But they’re finding residual values for used Teslas have come crashing down. That’s something competitors such as Lucid and Polestar hope to take advantage of, as Headlight.News reports.

Study: Owner Satisfaction with Service Departments Rise, But Dealers Still Missing Opportunities

Study: Owner Satisfaction with Service Departments Rise, But Dealers Still Missing Opportunities

The latest J.D. Power U.S. Customer Service Index revealed customers were happier with dealer service departments for the second straight year. However, the results also show that dealers are missing chances to improve the experience and engender more loyalty from vehicle owners. Headlight.News has details.

GM, Tesla Top Buyer Loyalty Charts as More Shoppers Buy What They Know

GM, Tesla Top Buyer Loyalty Charts as More Shoppers Buy What They Know

More new vehicle buyers remained loyal to their previous purchases in 2024 than the year prior, and General Motors and Tesla top the charts when it comes to owner retention efforts. That said, owner loyalty numbers are still below pre-pandemic levels. Find out more at Headlight.News.

EV Growth Predicted to Continue in 2025 While Korean Makers Expand Gains in U.S.

EV Growth Predicted to Continue in 2025 While Korean Makers Expand Gains in U.S.

In the time after U.S. voters chose a new president last November, what will happen to the U.S. auto industry has been the subject of conjecture with some going on instinct and others, like the Dave Cantin Group and Kaiser Associates, taking a more data-oriented approach. EVs grow, Korean makers gain, truck sales flatten are just some of what they suggest will happen this year. Get details at Headlight.News.